Ethan Allen in East Petersburg, PA Open now

Reviews about Ethan Allen

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  May 04, 2020, by true blue
  I had a horrible experience with this company. The designers design to their own aesthetic( not the customer's). If you sign up with the design service, even though they propose furniture, the designer nor the store is responsible if you don't like the selections. They will charge a 50% restocking fee to return furniture that their team picked, which makes no sense. Do not attempt to get a delivery date out of them. It took 25% of quoted delivery of (8-16 weeks), to get a more accurate estimate. I hope you have better luck. This company really needs new leadership that is customer focused to survive. BTW I spent $10K at this store and this is how I was treated. Imagine if you were paying less.